Now You’re Talking… Click Tracking by Crazy Egg

August 22, 2006 § 4 Comments

[Crazy Egg Logo]

They may not know what you’re talking about, but now website owners can more easily know how you’re clicking about.

Crazy Egg is a monthly subscription service from ACS designed to help website designers tune pages toward better interaction. Subscription plans start at free and go up with site volume. The free service allows 5,000 visits per month for two web pages.

CSS + AJAX = Cool

The use of Web 2.0 technology allows users to easily visualize user activity using “overlays” that display click counts for each element on a page. Designers can then test multiple layouts to compare activity and promote features.

Activity Overlay Expanded
(screenshot: Activity Overlay Interface)


Users manage the service with a dashboard reporting interface.
Dashboard
(screenshot: Dashboard Interface)

Reporting Features

Activity can be monitored and pages adjusted based on tracking data.

List Report
(screenshot: List Reporting Interface)

Heat Map: The Killer App Feature

There are other products that offer overlays, but Crazy Egg’s Heat Map feature seems to be getting rave reviews.

12227
(screenshot: Heat Map)

Brighter areas of the display indicate more activity – white hot is good!

###

Performance Problems

[unscrambling]

Because the service is so new, their site appeared overloaded, and I was unable to begin testing. They have a cute “our site is down” image that comes up with server errors (see image to the right).

Fortunately, several sites have already performed good initial reviews (the screenshots are from the Solution Watch and Devlounge reviews):

EDIT: Testing is underway and the SW and Devlounge screenshots have been replaced with VibeTalk screenshots

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§ 4 Responses to Now You’re Talking… Click Tracking by Crazy Egg

  • Joe says:

    Screenshots updated to show real data for the VibeTalk website. Testing web analyitics services has proven quite useful and I will post a full review of Google, Crazy Egg and LogMyBlog shortly…

  • […] We took a first look at Crazy Egg last week as they rolled out their offering. The service provides an easy-to-use overlay that shows click counts or a “heatmap” on top of your actual web page. Subscription plans start at free and go up to $99 per month with site volume. The free service allows 5,000 visits per month for two web pages. […]

  • Alex says:

    Is it better than Google Analytics?

  • Joe says:

    I wouldn’t say it’s better than Google Analytics, by any stretch, but the heatmap feature is better than GA screen overlay, for sure.

    It really depends on the depth you want. More detailed reports typically means more setup and lots of reading…
    :gulp_ee:

    As I work on part III of the If-Modified-Since series, I’ve become quite attached to yet another product called Sawmill by Flowerfire.

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